SETTLEMENT SERVICES

Needs Assessment and Referrals

• Provides newcomers to Canada with a thorough needs assessments aimed at identifying client priorities followed by relevant and appropriate referrals to community services and programs based on identified goals.

Information and Orientation

• Provides clients timely, accurate and relevant information on a broad range of topics covering various aspects of life in their community and in Canada. Also provides guidance with the following:
  • Individual and family settlement services
  • Community Connections
  • Informal language learning supports
  • School-Age children support
  • Canadian Citizenship applications
  • Accessing immigration documents
  • Document Certifications
  • Social activities and volunteer matching
  • Employment support
  • Professional document translation (fee for service)

Settlement Workers in Schools (SWIS)

• Settlement Workers in Schools (SWIS) acts as a bridge between schools and immigrant families. SWIS supports newcomer students and their families as they adjust to their school and community. SWIS offers guidance based on individual need of the family

Community Connections

• Under the Community Connections program, they facilitate a range of group sessions and workshops aimed at introducing newcomer clients to welcoming, safe and inclusive spaces, connecting clients with other newcomers and volunteers in the community, building newcomer support networks and promoting outreach and awareness.

• Settlement and New Comer Services