SETTLEMENT SERVICES

Needs Assessment and Referrals

• Provides newcomers to Canada with a thorough needs assessments aimed at identifying client needs followed by relevant and appropriate referrals to community services and programs based on identified needs.

Information and Orientation

• Provides clients timely, accurate and relevant information on a broad range of topics covering various aspects of life in their community and in Canada. Also provides assistance with the following:
  • Permanent Resident applications and renewals
  • Canadian Citizenship applications
  • Accessing immigration documents
  • Social activities
  • Employment support
  • Professional document translation (fee for service)

Community Connections

• Under the Community Connections program, they facilitate a range of group sessions and workshops aimed at introducing newcomer clients to welcoming, safe and inclusive spaces, connecting clients with other newcomers and volunteers in the community, building newcomer support networks and promoting outreach and awareness.

• Settlement and New Comer Services